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Choosing a home for your site: hosting services


Choosing a hosting service can be a daunting task your first time out.

Let's take a closer look at some specific things you'll want to consider when choosing a hosting service:

Free or commercial hosting?

There are two types of hosting available to choose from these days: free and commercial. Either could work for your needs, but there are pro's and con's to each. Free hosting is... well, free. It doesn't cost anything to you, but usually there is some kind of price to pay. It usually requires you to place advertising from a third party on your pages and limits you considerably in the ammount of storage space, file types, etc. Commercial hosting services allow you to get around the required advertising and limitations imposed on your typical free hosting services, but you have to pay for them. They usually don't cost all that much, but depends on what you intend to do with your web site and how much traffic you will draw. You will need to choose a service that will best meet your needs. Here are some of the specifics you will need to consider when choosing a hosting service:

Considerations when choosing a Free Web Host:

Advertising
Most of the free web hosts impose advertising from a paying third party on your web pages. This is how they cover the costs of web space and associated services they are providing for you. Sometimes this comes in the form of a banner on your pages while other times an ad can pop up everytime a page on your site loads. Other free hosts impose an advertising frame on your site. There is really no definitive rule on which of these advertising methods is preferrable over another. Many web site visitors hate pop-up windows while many webmasters abhor being forced to stuff banner codes onto their pages, and an advertising frame can potentially cause problems when you submit your website to search engines. Whichever type of advertising you ultimately choose to deal with, you'll obviously want to make sure that you are comfortable with this advertising type and that it doesn't get in the way of your site's objective.

Amount of web space
Does the service offer enough space for your needs? If you expect that you will be expanding your site someday in the future, you might want to take this into consideration now when it comes to your hosting choices. Most sites typically use less than 5MB of storage space... but not all. Your needs will vary, depending on how many images your pages use, whether you will be using audio files, video clips, flash animations, etc.

FTP (File Transfer Protocol) access
Many free hosting providers only allow you to create your pages with their online builder. While this can be useful for most beginners, but soon many of those beginners find themselves wanting to make changes to their site that these online builders will not allow. The only solution for these types of changes is a web authoring program which requires ftp access to upload these changes. It would be wise to make sure you have the option to expand later when you become more experienced and have outgrown the online page builder. FTP access, or at the very least, the ability to upload your pages by email or browser, will prove itself to be a must at one point or another.

File type and size limitations
Watch out for this. Some free hosts out there impose a maximum size on each of the files you upload. Other sites restrict the file types you can upload to HTML and GIF/JPG files. If your require the ability to upload more types of files than just simple web images, then you will need to find another solution.

Reliability and speed of access
This is crucial. A site that is down frequently will lose a lot of visitors. If someone finds your site on a search engine, and he attempts to click on the link to it but finds that your site is down, he'll simply go on down the list to the next site on the list and patron them instead. Slow response is equally as bad being "down" and is also very frustrating for your site's visitors (and for you too, when you upload your site). How do you know if a host is reliable or fast? One way to tell If you aren't able to get feedback from anyone is to try it out yourself over a period of time, both during peak as well as non-peak hours. After all, it is free, so you can always experiment with it.

Bandwidth allowance
Most of the free web hosts today impose a limit on the amount of traffic your website is allowed to use per day and per month. This basically means that if the pages or images on your site are loaded by visitors beyond a certain number of times per day (or per month), the web host will disable your web site or perhaps send you a bill. It is difficult to recommend a specific minimum amount of bandwidth, since it depends on how you design your site, your target audience, and the number of visitors you're able to attract to your site. In general, 100MB traffic per month is too little for anything other than your personal home page and 1-3GB traffic per month is usually adequate for a simple site just starting out. Your mileage, however, will vary.

Considerations when choosing a Commercial Web Host

Price
When considering a commercial hosting service, price is usually one of the first things you will look at. Be careful when doing this. The only two rules we would recommend you follow when it comes to considering what you want to pay for your hosting are 1) you usually get what you pay for, but 2) the most expensive hosting is probably not actually the best hosting. Don't go for the cheapest hosting in that you will probably have a less than ideal experience with this service, but don't necessarily assume that expensive hosting is top quality hosting either. It would be much better to consider the variables listed below over the ultimate cost of your hosting. Get what you need. Don't just pay what you prefer to pay.

Reliability and speed of access
Just as I described in the Free Web Host section of this page, this is crucial in choosing a Commercial Web Host as well. Not only should the web host be reliable and fast, it should guarantee its uptime (the percentage of time it is functional). Look for a minimum uptime of 99.5%. Anything lower than this is actually too low... especially when you are paying for it.

Data Transfer (Traffic/Bandwidth)
Data transfer (sometimes loosely referred to as "traffic" or "bandwidth") is the amount of date (measured in bytes) transferred from your site to visitors when they browse your site.

Most new sites use less than 3GB of bandwidth per month, just to give you a ball park idea reference point. Your traffic requirements will more than likely grow over time as your site becomes more well-known and more link-popular.

Disk space
Most sites need less than 5MB of web space, so don't let the 500MB space be too big a factor in your consideration when comparing with other web hosts. Hosting companies know this, which is why they boldly and confidently offer it to you as a means of enticing you to host there. As a rough gauge, a simple site with about 150 pages usually uses less than 5MB for its pages and associated files.

Technical support
Does its technical support function 24 hours a day, 7 days a week (often abbreviated 24/7), all year around? Note that I will not accept a host which does not have staff working on weekends or public holidays. You will be surprised at how often things go wrong at the most inconvenient of times. Incidentally, just because a host advertises that it has 24/7 support does not necessarily mean that it really has that kind of support. Test them out by emailing at midnight and on Saturday nights, Sunday mornings, etc. Check out how long they take to respond. Besides speed of responses, check to see if they are technically competent. You wouldn't want to sign up for a host that is run by a bunch of salesmen who only know how to sell and not fix problems.

FTP, PHP, Perl CGI-BIN access, SSI, .htaccess, telnet, SSH crontabs
If you are paying for a site, you really should make sure you have all of these. You may or may not use each and every one of these features, but when you are paying for a hosting service they should be available to you in case you do want to use any of them in the future. Note that some commercial hosts do not allow you to install PHP or CGI scripts without their approval. This stinks because it means that you'll have to wait for their approval before you can implement a feature on your site. Telnet or SSH access is useful for certain things, including testing CGI scripts, maintaining databases, etc.

SSL (secure server), MySQL, Shopping Cart
If you are planning on doing any sort of business through your website, you might want to look out to see if the host provides these features. These features normally involve a higher priced package or additional charges. The main thing is to check to see if they are available at all before you commit to the host. You will definitely need SSL if you plan to collect credit card information on your site.

Email, Autoresponders, POP3, Mail Forwarding
If you have your own site, you would probably want to have email addresses at your own domain, like sales@yourdomain.com, etc. Does the host provide this with the package? Does it allow you to have a catch-all email account that allows anyname@yourdomain.com to wind up being routed to you? Can you set an email address to automatically reply to the sender with a preset message (called an autoresponder)? Can you retrieve your mail with your email software? Can it be automatically forwarded to your current email address?

Control Panel
This is called various names by different hosts, but essentially, they all allow you to manage different aspects of your web account yourself. Typically, and at the very minimum, it should allow you to do things like add, delete, and manage your email addresses, and change passwords for your account. I would not go for a host where I have to go through their technical support each time I want to change a password or add/delete an email account. Such chores are common maintenance chores that every webmaster performs time and time again, and it would be a great hassle if you had to wait for their technical support to make the changes for you.

There are a lot of hosting companies out there. So, how do you choose? I would recommend choosing a reputable company that offers good prices for the small website, but will allow you to easily grow as needed. Well-known companies like GoDaddy.com (who I use currently) offer better 24 hour phone customer service (important especially for the novice), a diversity of features, good bandwidth (fast site means more business), and they are very dependable. Don’t go for a cheap no-name. You get what you pay for. You can compare hosting companies at hostcompare.com, or do a Google Search on “compare hosting” and you will get plenty of resources.

 

 

 
 

 

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